Developing Chatbots for Sustainability: Experiential Learning in an Undergraduate Business Course
This paper presents an experiential learning pedagogy that teaches undergraduate business management information systems students hands-on AI skills through the lens of sus- tainability. The learning modules aim to empower undergrad- uate business students to gain interest and confidence in AI knowledge, skills, and careers, to sharpen their higher order thinking abilities, and to help them gain a deeper understand- ing of sustainability issues.
Implementation
Source publication / research team or educational organization described in paper
Learning context
Higher education
AI role
Tutor
Outcome signal
AI literacy
Registry Facets
- Higher education
- Higher education
- business AI literacy
- LLM/Chat
- Curriculum / course design
- Students
- Researchers
- LLM/Chat
- Higher education
- Activity documentation
- AI literacy
- Conceptual understanding
- Engagement / motivation
Implementing Organization
Source publication / research team or educational organization described in paper
Not specified in extracted text
Researchers, educators, instructors, or facilitators as described in the source publication
Learning Context
- Higher education
Course implementation or course design
Not specified in extracted text
s group projects, followed by the final pitch competition in Part 3. A total of 45 students created 9 chatbots. The topics in- cluded clean water conservation, renewable energy, respon- sible consumption, sustai
LLM/Chat
- AI output reliability, hallucination, academic integrity, and age-appropriate use require safeguards.
Learner Profile
Higher education
Mixed or not explicitly specified; infer from target learner group and intervention design.
Varies by intervention; not specified unless the paper explicitly describes prerequisites.
Educational Intent
- Document the AI education intervention, course, tool, or resource described in the source publication.
- Extract the learner context, AI role, pedagogy, outcomes, and constraints for AAB registry comparison.
- This paper presents an experiential learning pedagogy that teaches undergraduate business management information systems students hands-on AI skills through the lens of sus- tainability.
- Support AAB comparison across AI literacy, AI education, teacher training, higher education, and workforce contexts.
- Capture evidence maturity, transferability, and limitations rather than treating the publication as product endorsement.
- Not an AAB endorsement of the tool, curriculum, provider, or result.
- Not a direct replication record unless the source paper reports implementation details sufficient for replication.
AI Tool Description
LLM/Chat
Not specified in extracted text
- Tutor
- Co-creator
- Primary interaction pattern inferred from publication: Curriculum / course design.
- AI capability focus: LLM/Chat.
- Require human review of generated outputs and explicit guidance against over-reliance or answer copying.
Activity Design
- Review the publication’s reported context, learner group, AI tool or curriculum, implementation process, and outcome evidence.
- Map the case to AAB registry fields for comparison across educational levels and AI capability types.
- Use the source publication and PDF for any manual verification before public registry release.
- Human educators/researchers remain responsible for instructional design, supervision, interpretation, and ethical safeguards.
- AI systems or AI concepts provide the learning object, support tool, evaluator, simulator, or automation context depending on the paper.
- Hands-on / experiential learning
- Registry extraction emphasizes explicit learning goals, observed outcomes, constraints, and safety limitations.
Observed Challenges
- AI output reliability, hallucination, academic integrity, and age-appropriate use require safeguards.
Design Adaptations
- Case classified under: Published curriculum / implementation paper.
- Pedagogical pattern: Hands-on / experiential learning.
- Any additional adaptations should be verified against the full paper before public-facing publication.
Reported Outcomes
- Engagement evidence should be interpreted according to the source paper’s reported method and sample.
- The learning modules aim to empower undergrad- uate business students to gain interest and confidence in AI knowledge, skills, and careers, to sharpen their higher order thinking abilities, and to help them gain a deeper understand- ing of sustainability issues.
- The learning modules aim to empower undergrad- uate business students to gain interest and confidence in AI knowledge, skills, and careers, to sharpen their higher order thinking abilities, and to help them gain a deeper understand- ing of sustainability issues.
- Students learn AI through devel- oping chatbots that address pressing sustainability issues within their own communities.
- Results of the pilot study in- dicate that students have increased self-efficacy in AI, more positive attitudes towards AI learning and AI-related careers, enhanced sustainability awareness, and more confidence in their ability to innovate.
This paper presents an experiential learning pedagogy that teaches undergraduate business management information systems students hands-on AI skills through the lens of sus- tainability. The learning modules aim to empower undergrad- uate business students to gain interest and confidence in AI knowledge, skills, and careers, to sharpen their higher order thinking abilities, and to help them gain a deeper understand- ing of sustainability issues.
Ethical & Privacy Considerations
- Require human review of generated outputs and explicit guidance against over-reliance or answer copying.
Evidence Type
- Activity documentation
Relevance to Research
- Can be used as an AAB evidence record for cross-case comparison, standards drafting, and evidence-maturity mapping.
- Supports identification of recurring patterns in AI literacy, AI education implementation, teacher preparation, assessment, and responsible AI learning.
- AI literacy
- Conceptual understanding
- Engagement / motivation
- Curriculum / course design
- LLM/Chat
Case Status
- Completed
AAB Classification Tags
Higher education
Higher education
LLM/Chat
Hands-on / experiential learning
Medium
Medium
Source Publication
Developing Chatbots for Sustainability: Experiential Learning in an Undergraduate Business Course
- Dailin Zheng
- Yu Chen
- Yee Kit Chan
- Erica Lai
- Leslie J. Albert
Proceedings of the AAAI Conference on Artificial Intelligence, Vol. 39 No. 28, EAAI-25
2025
10.1609/aaai.v39i28.35180
https://ojs.aaai.org/index.php/AAAI/article/view/35180
https://ojs.aaai.org/index.php/AAAI/article/view/35180/37335
017_Developing Chatbots for Sustainability_ Experiential Learning in an Undergraduate Business Course.pdf
8
This paper presents an experiential learning pedagogy that teaches undergraduate business management information systems students hands-on AI skills through the lens of sus- tainability. The learning modules aim to empower undergrad- uate business students to gain interest and confidence in AI knowledge, skills, and careers, to sharpen their higher order thinking abilities, and to help them gain a deeper understand- ing of sustainability issues. Students learn AI through devel- oping chatbots that address pressing sustainability issues within their own communities. Results of the pilot study in- dicate that students have increased self-efficacy in AI, more positive attitudes towards AI learning and AI-related careers, enhanced sustainability awareness, and more confidence in their ability to innovate.
Transferability
- Higher education
- AI output reliability, hallucination, academic integrity, and age-appropriate use require safeguards.
Cost And Operations
Not specified in extracted text unless noted in duration field.
Requires educators/researchers/facilitators with sufficient AI literacy and pedagogy knowledge for the target learners.
Infrastructure depends on AI tool type, learner devices, data access, and institutional policy context.
Extraction Notes
High
- duration
This entry was automatically extracted from the PDF text and manifest metadata. Fields should be manually verified before public registry publication, especially group size, location, duration, and outcome claims.
Fairness for machine learning software in education: A systematic mapping study
0.398
false
