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Case ReportPublished curriculum / implementation paper2025
AAB-CASE-2026-RV-077

Developing Chatbots for Sustainability: Experiential Learning in an Undergraduate Business Course

This paper presents an experiential learning pedagogy that teaches undergraduate business management information systems students hands-on AI skills through the lens of sus- tainability. The learning modules aim to empower undergrad- uate business students to gain interest and confidence in AI knowledge, skills, and careers, to sharpen their higher order thinking abilities, and to help them gain a deeper understand- ing of sustainability issues.

This page documents an AI literacy or AI education case for registry purposes. It is descriptive and does not imply AAB endorsement of any specific tool, provider, or intervention.
01

Implementation

Source publication / research team or educational organization described in paper

02

Learning context

Higher education

03

AI role

Tutor

04

Outcome signal

AI literacy

Registry Facets

0
Education Level
  • Higher education
Subject Area
  • Higher education
  • business AI literacy
  • LLM/Chat
Use Case Type
  • Curriculum / course design
Stakeholder Group
  • Students
  • Researchers
AI Capability Type
  • LLM/Chat
Implementation Model
  • Higher education
Evidence Type
  • Activity documentation
Outcomes Domain
  • AI literacy
  • Conceptual understanding
  • Engagement / motivation

Implementing Organization

1
Organization Type

Source publication / research team or educational organization described in paper

Location

Not specified in extracted text

Primary Facilitator Role

Researchers, educators, instructors, or facilitators as described in the source publication

Learning Context

2
Setting Type
  • Higher education
Session Format

Course implementation or course design

Duration

Not specified in extracted text

Group Size

s group projects, followed by the final pitch competition in Part 3. A total of 45 students created 9 chatbots. The topics in- cluded clean water conservation, renewable energy, respon- sible consumption, sustai

Devices

LLM/Chat

Constraints
  • AI output reliability, hallucination, academic integrity, and age-appropriate use require safeguards.

Learner Profile

3
Age Range

Higher education

Prior AI Exposure Assumed

Mixed or not explicitly specified; infer from target learner group and intervention design.

Prior Programming Background Assumed

Varies by intervention; not specified unless the paper explicitly describes prerequisites.

Educational Intent

4
Primary Learning Goals
  • Document the AI education intervention, course, tool, or resource described in the source publication.
  • Extract the learner context, AI role, pedagogy, outcomes, and constraints for AAB registry comparison.
  • This paper presents an experiential learning pedagogy that teaches undergraduate business management information systems students hands-on AI skills through the lens of sus- tainability.
Secondary Learning Goals
  • Support AAB comparison across AI literacy, AI education, teacher training, higher education, and workforce contexts.
  • Capture evidence maturity, transferability, and limitations rather than treating the publication as product endorsement.
What This Was Not
  • Not an AAB endorsement of the tool, curriculum, provider, or result.
  • Not a direct replication record unless the source paper reports implementation details sufficient for replication.

AI Tool Description

5
Tool Type

LLM/Chat

Languages

Not specified in extracted text

AI Role
  • Tutor
  • Co-creator
User Interaction Model
  • Primary interaction pattern inferred from publication: Curriculum / course design.
  • AI capability focus: LLM/Chat.
Safeguards
  • Require human review of generated outputs and explicit guidance against over-reliance or answer copying.

Activity Design

6
Activity Flow
  • Review the publication’s reported context, learner group, AI tool or curriculum, implementation process, and outcome evidence.
  • Map the case to AAB registry fields for comparison across educational levels and AI capability types.
  • Use the source publication and PDF for any manual verification before public registry release.
Human Vs AI Responsibilities
  • Human educators/researchers remain responsible for instructional design, supervision, interpretation, and ethical safeguards.
  • AI systems or AI concepts provide the learning object, support tool, evaluator, simulator, or automation context depending on the paper.
Scaffolding Strategies
  • Hands-on / experiential learning
  • Registry extraction emphasizes explicit learning goals, observed outcomes, constraints, and safety limitations.

Observed Challenges

7
Educators Reported
  • AI output reliability, hallucination, academic integrity, and age-appropriate use require safeguards.

Design Adaptations

8
Adaptations
  • Case classified under: Published curriculum / implementation paper.
  • Pedagogical pattern: Hands-on / experiential learning.
  • Any additional adaptations should be verified against the full paper before public-facing publication.

Reported Outcomes

9
Engagement
  • Engagement evidence should be interpreted according to the source paper’s reported method and sample.
  • The learning modules aim to empower undergrad- uate business students to gain interest and confidence in AI knowledge, skills, and careers, to sharpen their higher order thinking abilities, and to help them gain a deeper understand- ing of sustainability issues.
Learning Signals
  • The learning modules aim to empower undergrad- uate business students to gain interest and confidence in AI knowledge, skills, and careers, to sharpen their higher order thinking abilities, and to help them gain a deeper understand- ing of sustainability issues.
  • Students learn AI through devel- oping chatbots that address pressing sustainability issues within their own communities.
  • Results of the pilot study in- dicate that students have increased self-efficacy in AI, more positive attitudes towards AI learning and AI-related careers, enhanced sustainability awareness, and more confidence in their ability to innovate.
Educators Reflection

This paper presents an experiential learning pedagogy that teaches undergraduate business management information systems students hands-on AI skills through the lens of sus- tainability. The learning modules aim to empower undergrad- uate business students to gain interest and confidence in AI knowledge, skills, and careers, to sharpen their higher order thinking abilities, and to help them gain a deeper understand- ing of sustainability issues.

Ethical & Privacy Considerations

10
Privacy
  • Require human review of generated outputs and explicit guidance against over-reliance or answer copying.

Evidence Type

11
Evidence
  • Activity documentation

Relevance to Research

12
Potential Research Use
  • Can be used as an AAB evidence record for cross-case comparison, standards drafting, and evidence-maturity mapping.
  • Supports identification of recurring patterns in AI literacy, AI education implementation, teacher preparation, assessment, and responsible AI learning.
Relevant Research Domains
  • AI literacy
  • Conceptual understanding
  • Engagement / motivation
  • Curriculum / course design
  • LLM/Chat

Case Status

13
Case Status
  • Completed

AAB Classification Tags

14
Age

Higher education

Setting

Higher education

AI Function

LLM/Chat

Pedagogy

Hands-on / experiential learning

Risk Level

Medium

Data Sensitivity

Medium

Source Publication

15
Title

Developing Chatbots for Sustainability: Experiential Learning in an Undergraduate Business Course

Authors
  • Dailin Zheng
  • Yu Chen
  • Yee Kit Chan
  • Erica Lai
  • Leslie J. Albert
Venue

Proceedings of the AAAI Conference on Artificial Intelligence, Vol. 39 No. 28, EAAI-25

Year

2025

Doi

10.1609/aaai.v39i28.35180

Source URL

https://ojs.aaai.org/index.php/AAAI/article/view/35180

Pdf URL

https://ojs.aaai.org/index.php/AAAI/article/view/35180/37335

Pdf Filename

017_Developing Chatbots for Sustainability_ Experiential Learning in an Undergraduate Business Course.pdf

Page Count

8

Abstract

This paper presents an experiential learning pedagogy that teaches undergraduate business management information systems students hands-on AI skills through the lens of sus- tainability. The learning modules aim to empower undergrad- uate business students to gain interest and confidence in AI knowledge, skills, and careers, to sharpen their higher order thinking abilities, and to help them gain a deeper understand- ing of sustainability issues. Students learn AI through devel- oping chatbots that address pressing sustainability issues within their own communities. Results of the pilot study in- dicate that students have increased self-efficacy in AI, more positive attitudes towards AI learning and AI-related careers, enhanced sustainability awareness, and more confidence in their ability to innovate.

Transferability

16
Best Fit Contexts
  • Higher education
Likely Failure Modes
  • AI output reliability, hallucination, academic integrity, and age-appropriate use require safeguards.

Cost And Operations

17
Time Cost Notes

Not specified in extracted text unless noted in duration field.

Staffing Notes

Requires educators/researchers/facilitators with sufficient AI literacy and pedagogy knowledge for the target learners.

Infra Notes

Infrastructure depends on AI tool type, learner devices, data access, and institutional policy context.

Extraction Notes

18
Confidence

High

Missing Information
  • duration
Reasoning Limits

This entry was automatically extracted from the PDF text and manifest metadata. Fields should be manually verified before public registry publication, especially group size, location, duration, and outcome claims.

Duplicate Check Against Uploaded Cases Json
Closest Existing Title

Fairness for machine learning software in education: A systematic mapping study

Similarity Score

0.398

Likely Duplicate

false

Registry Metadata

19
Case ID
AAB-CASE-2026-RV-077
Publication Status
Published curriculum / implementation paper
Tags
caseHigher educationNot specified in extracted textHigher educationLLM/ChatHigher educationbusiness AI literacyLLM/ChatCurriculum / course design